1. Job dissatisfaction
and antagonistic relationships with coworkers predict a variety of behaviors
organizations find undesirable, including unionization attempts, substance
abuse, undue socializing, and tardiness. These behaviors are indicators of a
broader syndrome called
·
Positivity
offset.
·
Employee
withdrawal.
·
Cognitive
dissonance.
·
Rotten apple syndrome.
2. Organizational
momentum ________________.
·
is not promoted by
stability within the organization
·
can benefit or inhibit
an organization
·
is always an advantage
in seeking organizational change
·
increases with the
implementation of new programs
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3. Some studies indicate
the best approach for transformational change may have the chief executive
officer create an atmosphere for change
·
And establish a reward
system.
·
But carefully set limits
for the program.
·
But let others decide
how to initiate change.
·
And begin establishing a
vision.
4. Which of the
following actions best represents Kelly’s high job
involvement?
·
Kelly wants to continue
working for the organization because many of her college friends are working
there.
·
Kelly actively takes
part in team activities and proactively takes up additional job
responsibilities.
·
Kelly always complains
about her work to her colleagues.
·
Kelly shares the
organization’s vision of supporting renewable energy.
5. The concept that some
leadership attributes will work in some situations but not in others can be
described by the
·
Contingency
theory.
·
Tactical theory.
·
Leadership effectiveness
theory.
·
Behavioral theory.
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531 Week 1 Quiz (Latest)
6. You manage a
department of four employees. You have identified that Joe has a high need for
achievement. Mary has a high need for power, and Tim has a high need for
affiliation. Sarah scored high on the need for power and low on the need for
affiliation.
Which of these four
employees is most suitable for handling your responsibilities when you are on
vacation?
·
Mary
·
Tim
·
Joe
·
Sarah
7. In order to make
their firm a learning organization, managers
should
·
Increase the degree of
departmentalization.
·
Reinforce interdependence
and reduce boundaries.
·
Avoid the use of
cross-functional teams.
·
Penalize mistakes.
8. Which of the
following statements is true with regard to the effectiveness of
tactics?
·
Individuals from
collectivist cultures are typically more likely to use soft tactics that
reflect personal
power.
·
The combination of a
soft tactic with reasonable persuasion is more effective than a combination of
two hard tactics.
·
All tactics are equally
effective with regard to upward influence. The combination of a soft tactic
with reasonable persuasion is more effective than a combination of two hard
tactics.
·
Soft tactics are less
effective than hard tactics when used individually.
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9. Central to managing a
successful organizational strategy implementation are/is
·
Tracking
progress.
·
Formal models of
implementation.
·
Coalition
management.
·
Competitive teams.
10. Which of the
following is the first step in the negotiation process?
·
Preparation and
planning
·
Bargaining and problem
solving
·
Definition of ground
rules
·
Clarification and
justification
11. ________ occurs when
people within organizations use whatever influence they can to taint the facts
to support their goals and interests.
·
Politicking
·
Sabotage
·
Illegitimate political
behavior
·
Legitimate political
behavior
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531 Week 2 Quiz (Latest)
12. The ultimate source
of an organization’s culture is
·
Its top
management.
·
Its
environment.
·
The country in which the
organization operates.
·
Its founders.
13. Which of the
following statements is most likely to be true about differences between men
and women in relation to emotional reactions?
·
Women express anger more
frequently than men.
·
Men experience emotions
more intensely than women.
·
Women tend to hold onto
emotions longer than men.
·
Men display positive
emotions more frequently than women.
14. Which of the
following is a desirable strategy for managers aiming to reduce the negative
consequences of rumors?
·
Refusing to comment on
issues that appear to be controversial and
unfair
·
Encouraging employees to
communicate their concerns and suggestions
·
Creating a more informal
communication environment at the workplace
·
Initiating disciplinary
action against the employee who started the rumor
15. Adoration of a
charismatic leader by followers can lead to
·
Limiting suggestions of
fixes and improvements.
·
A competitive work
environment.
·
Difficulty in developing
a successor.
·
Greater understanding of
the company mission.
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16. A leadership theory
that describes leadership functions applicable to some situations but not
others is called
·
Descriptive.
·
Universal.
·
Contingency.
·
Prescriptive.
17. Dortix is a
manufacturing company. At the end of every quarter, the total production of
each department is calculated, compared with the predetermined targets, and the
rewards for each set of divisional employees is determined this way. Dortix
uses a ________ plan to incentivize its employees.
·
gainsharing
·
modular
·
profit-sharing
·
core-plus
18. The degree to which
a turbulent environment impacts operations within an organization is known
as
·
Capacity.
·
Complexity.
·
Volatility.
·
Organic.
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19. Determining if a
strategy will be effective within its respective business environment and still
be competitive could be determined by completing a(n) ________
test.
·
advantage
·
feasibility
·
consonance
·
consistency
20. According to the job
characteristics model, autonomy is defined as the degree to which
·
A job requires
completion of a whole and identifiable piece of
work.
·
A job has an impact on
the lives or work of other people.
·
A job provides the
worker freedom, independence, and discretion.
·
A job generates direct
and clear information about performance.
21. Which of the
following represents the acceptable standards of behavior within a group that
are shared by the group’s
members?
·
Cliques
·
Status
·
Norms
·
Goals
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22. During an annual
review, Michel Godfrey made the following assertion: “When I look at myself and
my performance, I see that what I have achieved is outstanding and something no
one in the organization has the capacity to undertake. Surprisingly, it has not
won me the admiration of my colleagues like it should have. I also believe that
I do not just deserve a raise, but need one, since without me, let’s face it,
the place would simply fall apart.” Which of the following personality traits
best describes Michel’s personality?
·
Minimalism
·
Stoicism
·
Narcissism
·
Monasticism
23. Which of the following
dimensions of the Big Five Model indicates a person’s ability to withstand
stress?
·
Emotional
stability
·
Agreeableness
·
Openness to
experience
·
Extroversion
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24. The best leadership
theories to describe and explain effective leadership in teams with interactive
members are
·
Group
theories.
·
Dyadic
theories.
·
Multi-level theories.
·
Integrated theories.
25. Which of the
following is true of the baby boomer
generation?
·
They are more
questioning and entrepreneurial than the other
generations.
·
They lead lives shaped
mainly by
globalization.
·
They give high importance
to achievement and material success.
·
They give the highest
importance to flexibility and life options.
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531 Week 4 Quiz (Latest)
26. Low-context cultures
primarily rely on ________ in communicating with others.
·
formal
titles
·
status
differences
·
spoken and written words
·
situational cues
27. Pragmatic
leaders
·
Appeal to emotions.
·
Articulate a vision of confidence.
·
Have expertise and
commitment.
·
Appeal to shared values.
28. ________ refers to
an individual’s belief that he or she is capable of performing a
task.
·
Self-determination
·
Emotional
contagion
·
Self-efficacy
·
Affect intensity
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29. Which of the
following statements is true regarding a matrix structure?
·
It avoids duplication of
activities.
·
It reduces ambiguity
about who reports to
whom.
·
It cannot achieve
economies of scale.
·
It breaks the
unity-of-command concept.
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30. Which of the
following steps can be taken by a manager to minimize
groupthink?
·
Asking the group members
to first focus on the positives of an alternative rather than the negatives
·
Preventing all team
members from engaging in a critical evaluation of ideas at the
beginning
·
Seeking input from
employees before the group leader presents his
opinions
·
Encouraging group
leaders to develop a stronger sense of group identityking input from employees
before the group leader presents his opinion
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